Smarter networks do not just happen. They require guidance, intelligence, a design, and an invisible or visible hand drawing together all the diverse contributions. In other words, they require orchestration. Otherwise, crowds can rapidly devolve into chaos and stupidity. Orchestration is what makes smart networks smart.Now is the time for world-class direction in building networks that might create a better future for enterprise and society.
Reference: Fung, V K, Fung, W K, and Wind, Y (2008), Competing in a Flat World: Building Enterprises for a Borderless World, Upper Saddle River, NJ: Wharton.